You can request a return within 14 days of receiving the product.
We want your Naturesaudé experience to be perfect. To ensure maximum hygiene and safety for all our customers, given the characteristics of cosmetic products, we can only accept returns for items that are still sealed and intact in their original packaging.
However, this limitation does not apply to items that are defective or damaged upon delivery or if the request is made after the maximum return deadlines.
To initiate a return, please contact us at naturesaudecosmetics@gmail.com within 14 days.
Return shipping costs are the customer's responsibility. Shipment must be made via a courier with a trackable service. The tracking code must be provided via email.
We are not responsible for any loss, damage, or damage during transportation. Once the return is accepted, a refund will be processed for the original amount minus shipping costs.
For further information, please do not hesitate to contact us.
Are NatureSaudé products dermatologically tested?
Yes, all our products are dermatologically tested, gentle, and safe, even for the most sensitive skin. Your skin deserves only the best.
CAN I ALSO PAY IN INSTALLMENTS?
Yes! You can pay in installments with Klarna, which lets you split the payment into three interest-free installments .
Can I use the products if I have allergies or very sensitive skin?
Our products are formulated with natural, gentle, dermatologically tested ingredients. If you have known allergies, always check the ingredient list. We want your skincare to be safe and enjoyable.
How long will it take before I see results on my skin?
Every skin is unique. With consistent use morning and evening, you'll notice the first improvements after just 2-4 weeks. Every day is a step toward healthier, brighter, and more regenerated skin.
